We appreciate your support, however we currently only sell our products at a distribution level.

We thank you for your consideration for a potential partnership. 

Westex is committed to being an industry leader and identifying with your core values and core consumer. Please contact us for more information. 

All orders must be a minimum of $5000, and all products must be ordered in case packs as per our price lists. We no longer offer online ordering capabilities, but hope to revisit this option in the future. A 4% fee for credit card payments will apply.

We are happy to work with your company to develop customized solutions to fit your business needs. Minimums and other terms may apply. Please contact us for more information. 

We proudly stand behind the quality of our products and guarantee them free from all defects resulting from faulty design, material or workmanship. For warranty claims, please contact us.

Lead time will depend on the time of the year and factory availability at the time of request. Generally, lead time is 1-2 weeks.

We have an extensive quality control process that has been audited by Bureau Veritas.

We have Managers at all levels in QA, Shipping & Receiving, Production and Customer Service.

Our Canadian Down and Feather are treated with Ultra-Fresh Antimicrobial technology as part of the manufacturing process to ensure products are protected from odours, mildew, mould, bacteria and more.

Our company is proud to be a member of the Down Association of Canada. We use only the highest quality, responsibly sourced, duck and goose Down and Feather in our bedding products.

We offer flexible shipping options worldwide, including an FOB Buffalo option for our American customers.

We are constantly striving to be an eco-friendlier company and have already taken several initiatives to reduce our carbon footprint. These include LED motion detection lighting, reduced plastic in our packaging by introducing eco-friendly, reusable, cotton bags, and most recently our newest products include recycled fill options for our bedding and home décor categories.

At Westex, we truly believe in giving back to the community and are actively involved in a number of ways. From food drives to product donations supporting homeless shelters and animal rescues, we are always on the lookout for ways to support those less fortunate.

Westex is proud to declare that we are a 100% double-vaccinated facility, which includes all employees from office to factory!

To keep our team and visitors healthy and safe, we have implemented a vaccination policy for all guests entering the building. We ask you to please confirm that you are double-vaccinated (or can provide proof of a medical exemption) before visiting our showroom, offices, or factory.

If you are not fully vaccinated, we would be happy to accommodate you via video call or send you high-res images and information digitally.

Please arrive with a mask, as we continue to wear masks throughout the building and will wear one during your visit. Hand sanitizer is readily available for you to use. We also ask that you sign a Covid-19 Screening Questionnaire upon arrival.

We look forward to seeing you in person again soon!