WHY WESTEX?
EXPERIENCE
110,000 SQUARE FOOT FACILITY
OVER 1,000,000 UNITS IN STOCK
IN-HOUSE MANUFACTURING
QUALITY
EFFICIENCY
ENVIRONMENT
SELECTION
Basic Bedding
A great night’s sleep with Canadian down-filled duvets and pillows, as well as all of the latest in synthetic technology-influenced fills.
Learn MoreDecorative Cushions
An extensive collection of decorative cushions. The majority of our decorative cushions are feather-filled, we also specialize in offering over-sized dimensions as well as an assortment of sizes.
Learn MoreLaundry Solutions
High quality premium products for laundry including ironing boards and ironing boards covers, 2-in-1 steamer/ironing pads, cedar accessories and hangers
Learn MoreLatest Trends
Innovative and creative solutions from Westex:
Bamboo Mattress and Pillow Protectors:
Waterproof | Sustainable | Eco-Friendly | Breathable | Naturally Soft
Carbon Mattress and Pillow Protectors:
Waterproof | Anti-Static Technology | Reduce Stress | Calming and Relaxing Sleep
3-in-1 Maternity Pillow:
Revolutionary Body Support | Pregnancy | Nursing/Feeding
GLOBAL CONNECTIONS
FAQ
Do you have more questions? please contact us
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CAN CONSUMERS BUY DIRECTLY FROM WESTEX?
We appreciate your support, however we currently only sell our products at a distribution level.
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HOW CAN I PARTNER WITH WESTEX?
We thank you for your consideration for a potential partnership.
Westex is committed to being an industry leader and identifying with your core values and core consumer. Please contact us for more information.
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DO YOU HAVE ORDER MINIMUMS?
All orders must be a minimum of $5000, and all products must be ordered in case packs as per our price lists. We no longer offer online ordering capabilities, but hope to revisit this option in the future. A 4% fee for credit card payments will apply.
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DO YOU OFFER A CUSTOMIZED / PRIVATE LABEL PROGRAM?
We are happy to work with your company to develop customized solutions to fit your business needs. Minimums and other terms may apply. Please contact us for more information.
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DO YOUR PRODUCTS OFFER WARRANTIES?
We proudly stand behind the quality of our products and guarantee them free from all defects resulting from faulty design, material or workmanship. For warranty claims, please contact us.
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WHAT IS THE LEAD TIME FOR YOUR ORDERS?
Lead time will depend on the time of the year and factory availability at the time of request. Generally, lead time is 1-2 weeks.
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WHAT IS YOUR QUALITY ASSURANCE/QUALITY CONTROL PROCESS?
We have an extensive quality control process that has been audited by Bureau Veritas.
We have Managers at all levels in QA, Shipping & Receiving, Production and Customer Service.
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HOW DO YOU GUARANTEE PRODUCTS ARE HYPOALLERGENIC?
Our Canadian Down and Feather are treated with Ultra-Fresh Antimicrobial technology as part of the manufacturing process to ensure products are protected from odours, mildew, mould, bacteria and more.
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ARE YOUR DOWN DUVETS AND PILLOWS CERTIFIED?
Our company is proud to be a member of the Down Association of Canada. We use only the highest quality, responsibly sourced, duck and goose Down and Feather in our bedding products.
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DO YOU SHIP INTERNATIONALLY?
We offer flexible shipping options worldwide, including an FOB Buffalo option for our American customers.
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DOES WESTEX HAVE ANY GREEN INITIATIVES?
We are constantly striving to be an eco-friendlier company and have already taken several initiatives to reduce our carbon footprint. These include LED motion detection lighting, reduced plastic in our packaging by introducing eco-friendly, reusable, cotton bags, and most recently our newest products include recycled fill options for our bedding and home décor categories.
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DOES WESTEX DO CHARITABLE WORK?
At Westex, we truly believe in giving back to the community and are actively involved in a number of ways. From food drives to product donations supporting homeless shelters and animal rescues, we are always on the lookout for ways to support those less fortunate.